General
How to Adjust DVI Image Markups via Touchscreen
Within the DVI Image 1. As you would on a desktop, select the color and shape you want to add as a marking to the DVI picture. 2. Once you save the note and tap on the shape with your finger, you will be given 9 dots. 3. With ONE finger tap and HOLD ...
Can I transfer DVIs from one customer to another?
At this time, the system does not allow for moving an inspection to another ticket. The technician must re-fill out the DVI on the correct vehicle.
Using CTRL+ENTER for a line-break for better organization of text.
When entering notes into the DVI's "add notes" field, along with anywhere you may need the use to use another line, we have added the ability to use CTRL+ENTER to add in a line-break. This will help organize items for anyone modifying that field and ...
How to use Gravity Payments
An incredible feature we have is the ability to accept payments over text. Here is a brief introduction on how this feature is used. 1. First, to send the invoice to the customer to be paid, on the ATMe dashboard under the specific customer to be ...
Notifications issues
If you are having issues with notifications not appearing the way they should or if you simply want to find where to change the settings, please follow the steps below. NOTE: By default, admin and service writers/advisors typically have the necessary ...
Update the ATMe adapter to work with a different labor category in R.O. Writer.
If your shop uses a different labor category other than "AAA" for a customer concern and you want to be able to pull that information over to match how you enter it in from R.O. Writer, follow these steps! 1. First, to determine the labor category ...