DVI freezing in Chrome on Apple devices
Recently Google Chrome had an update for iOS which introduced a bug with confirmation boxes. This causes the DVI form to become unresponsive any time the system attempts to display a confirmation dialog box and requires the page be refreshed to continue interacting.
At this time, the best solution is to switch to Firefox on any iOS devices.
Related Articles
Edit Locked DVI/ Duplicate and archive DVI's.
If you have this message in you DVI sheet set up page; And would like to edit that DVI sheet OR if you simply want to duplicate and archive that sheet, follow these steps. 1. Under your admin log in for the ATMe dashboard use the drop down menu and ...
Using Talk to Text to save time filling out a DVI
This article will help you start using talk-to-text on a DVI to help you fill them out faster. You can use Speech-to-Text on any note fields throughout the application that allow you to type. This feature is not a part of the application, it is ...
DVI Repopulation
One of the great things about our DVI's is the capability of repopulating data from a previous inspection. If you have a customer that comes in regularly, being able to repopulate data from a previous inspection can help save time and effort when ...
Using CTRL+ENTER for a line-break for better organization of text.
When entering notes into the DVI's "add notes" field, along with anywhere you may need the use to use another line, we have added the ability to use CTRL+ENTER to add in a line-break. This will help organize items for anyone modifying that field and ...
Getting Tech notes from ATMe to TekMetric
Here is a quick guide on getting the Tech notes and pictures/videos from the ATMe DVI back into TekMetric Once the DVI has been submitted and if there is a valid RO# on the ticket your tech will have the option to "Submit DVI to SMS" Very simply ...