Knowledge Base
Knowledge base articles
A collection of articles covering features and troubleshooting
Recent Articles
Video Presentation
New Feature! Video Playlists are now available for the client view of the DVI Micro Site. You can custom-tailor your client's playlist before sending them their DVI! What is this? The Video Presentation feature is designed for client engagement. When ...Build Your Own DVI Sheet
Digital Vehicle Inspections in Autoflow are what you make them. Whether you want a simple checklist - or a comprehensive inspection with predefined selection criteria - this guide will help you build DVI's to your unique needs. Administrators: At ...Protractor Inspection Package Mapping for DVI Sheets
In order to map your saved Protractor inspections over to an Autoflow DVI, follow the steps listed below: 1. Create or locate the Protractor Inspection you would like to map to Autoflow. Double-click into the inspection if you are using one that has ...autoflow Slack Webhook Integration
The Autoflow system can post messages to Slack when certain events occur within the Autoflow system. To enable this functionality, first a Slack webhook would need to be established. Slack provides details on establishing a webhook endpoint here: ...Rainy Day Folder Message Template
In order to edit the Rainy Day Folder Message Template: 1. Go into the Rainy Day Folder 2. Select "Message Template" 3. Follow the instructions in the template page and replace the default message, if necessary. We have provided an alternate Message ...
Popular Articles
Tire Inspection Sub Statuses
New Tire Inspection Sub Statuses: Instructions: To use sub-statuses in Autoflow's Multi Axle Tire Inspection, follow this guide. Step 1: Goto DVI Sheet Setup and click the Tire Inspection edit button. Step 2: Click Add Status Step 3: Click a symbol ...Video Presentation
New Feature! Video Playlists are now available for the client view of the DVI Micro Site. You can custom-tailor your client's playlist before sending them their DVI! What is this? The Video Presentation feature is designed for client engagement. When ...How to Reopen a Closed Ticket
This simple article will help you make changes to a ticket you closed by reopening it on the dashboard. First, select the "Reports" drop down menu and open "Workflow Reports." Make sure you have the correct dates selected in order to find the ticket ...Autoflow Digital Repair Authorizations
The New Repair Order Authorization utility is a simple way to secure authorizations digitally. Additional integrations will follow in future releases. This article is demonstrating the ability in Protractor. See the video here: Autoflow's Work ...Using CTRL+ENTER for a line-break for better organization of text.
When entering notes into the DVI's "add notes" field, along with anywhere you may need the use to use another line, we have added the ability to use CTRL+ENTER to add in a line-break. This will help organize items for anyone modifying that field and ...