Logging In

• Enter app.autoflow.com in your Chrome or Firefox browser
• Enter the email or phone number for your user
• Enter the password provided by your administrator
• Passwords ARE case sensitive

Once you are logged in, you can close the tab and reopen it as often as needed without having to re-log on that device.

Adding a Ticket

• Click the blue “+Quick Add” button on your Active Customer Screen to pop open the modal.
• Collect Required Client information
• Phone Number (required*)
• Last name or business name (required*)
• First name
• Collect Vehicle Information (This can be added later if unknown.)
• Year
• Make
• Model

Click blue “Add” button on bottom of the quick add modal.

Texting Clients

• Click the blue text button beneath the clients name to send a message.
• Replies from the client turn the text orange and trigger additional notifications.
• Click the orange text button to clear the notification or continue the dialogue.

View/Send Inspections

• Click the orange DVI button to open a completed inspection for review
• Edit notes, add images, adjust condition as needed before sending to client
• Click the Text/Email button at the top of the DVI (This can only be done if the form has been submitted by a staff member)
• Sent inspections are indicated with yellow DVI button.
• Viewed inspection are indicated with a Green DVI Button.

Advisor logins can perform inspections exactly like a technician.

For more information on how to perform inspections: See Tech Quick Start.