How to Clear Browser Cache

How to Clear Browser Cache

Hello,

Please be sure any unsaved data on an active web login has been saved before following this process.

You will need to sign back in to all websites, including autoflow and any browser based email, after clearing this cached data. Stale cache can cause page load issues due to your computer accessing older locally stored information, rather than collecting the latest updates/data from the website itself. Most browsers will have an option for this in the Privacy & Security sections of their respective Settings. Please find the linked help articles below specifically for the autoflow supported browsers:
  1. Click here for Google Chrome
  2. Click here for Mozilla Firefox
Be advised you will want to make sure you are clearing the data from all time, rather than a limited time range such as the last week.

    • Related Articles

    • How To Enable Push Notifications for Windows

      If you are wanting to enable notifications on your Windows browser for additional Autoflow communications, please follow these steps: WITHIN WINDOWS 1. To ensure your desktop is able to use notifications, you will need to go to your desktop settings. ...

    • Turning off HEVC (High Efficiency Video Coding)

      If videos uploaded to the DVI or WO will not play within the browser or will play audio, but no video. These videos are more than likely an HEVC, more commonly known as a High-Efficiency Video file. These video types are not always compatible with ...

    • Notifications issues

      If you are having issues with notifications not appearing the way they should or if you simply want to find where to change the settings, please follow the steps below. NOTE: By default, admin and service writers/advisors typically have the necessary ...

    • Web Widget Setup - Kiosk Scheduler & Text Widgets

      If you do not currently have Kiosk added as part of your shop package, please contact our sales team to assist in adding the Kiosk and Widget functions. (469) 202-4090 information@autoflow.com All processes detailed below can also be found on the ...

    • Why are Customers not Receiving Messages from my Autotext.me Account?

      The Purpose of Twilio & Why Your Texts are Getting Blocked What is Twilio & why do we use it? Twilio is a cloud-based platform that allows our software to programmatically send and receive text messages, phone calls, and perform other communication ...