Related Articles
Merging Vehicle Records
Getting Started Select Search at the top of the dashboard. Once on the Search page, select Click here to transfer/merge vehicles and customer in the top right corner highlighted in blue. Next select Merge two vehicles from the dropdown menu Search ...
How to Delete a Customer From Your Records
This knowledge base article will guide you through the steps of deleting a customer from your records. THIS ACTION IS PERMANENT. There is no way to retrieve this data so please be careful when deleting customers from your shop. Only an administrator ...
MaddenCo Cash/Retail Customer
If using the Cash/Retail Customer to check in or schedule a visit the customer phone number will be merged with any existing customer record used previously that did not also follow the steps below. This can be used to create individual customers in ...
Transferring a Vehicle From One Customer to Another
Getting Started Select Search at the top of the dashboard. Once on the Search page, select Click here to transfer/merge vehicles and customer in the top right corner highlighted in blue. Select Transfer a vehicle from one customer to another customer ...
Customer Microsite - Communication Settings
Customers using the microsite after being sent a DVI, Work Order, or QC link are always able to customize their communication preferences without a hard opt-out of sending a stop command to the main text number. This option can be found in the top ...