Auto Update

Auto Update

The Auto Update feature in Autoflow will update a vehicle's status in the workflow for certain actions. 

To enable or change the Auto Update functions, navigate to the Auto Assign & Update sub-menu in AI Setup. 


Toggling the Yes/No toggles will enable or disable a workflow status update for the action described. For DVI/WO/QC Signoff toggles make sure to select which status you would like the visit updated to by choosing from the dropdown menu on the right.

Note: Customers will receive the associated update message being sent by the resulting status change. 


    • Related Articles

    • Auto Assign

      The Auto Assign function in Autoflow will automatically assign a Service Advisor or Technician to a active service visit if no other user is currently assigned. To setup Auto Assign in your shop navigate to the Auto Assign & Update sub-menu under AI ...
    • Auto Assign / Update

      Autoflow will keep your status updated for you. Toggle your preferences for Auto Assign Update Click the admin login Select Auto Assign & Update Pro Tip: Using Auto Update on status steps will result in a real-time knowledge of where each vehicle is ...
    • Why is the ticket auto assigning a tech or SW to a vehicle?

      Under the admin login, in the drop down menu there is a selection for "Auto Assign & Update" Clicking this option will bring up the associated page where you can toggle various options ; For the most part, it is relatively self-explanatory. If you ...
    • Why is my status automatically updating when a tech or SW modifies the ticket in ATMe?

      Inside of your admin log in,  ATMe dashboards drop down menu has the "Auto Assign & Update"  tab. Inside of this page you will find two grouping of options. We will be looking at the second group, " Auto Update Status". It is self explanatory as far ...
    • Using Auto Assign and Update

      Auto Assign and Update is a grouping of setting within ATMe designed to help automate certain status updates and user assignments To access the Auto Assign and Update menu, you will need to be logged in to ATMe with an admin type account. Click the ...