ASA TireMaster Appointment and Ticket Transfer

Bi-Directional Appointment Sync: 

Integration between Autoflow and TireMaster Enterprise ensures your calendars are accurate between both systems.

Appointments can be created in Autoflow either through an advisor or via the Online Scheduler.

1. From Autoflow to TireMaster:
   

1. Regardless of which method is used - the appointment will appear on the Scheduler screen under "Appointment Request Queue"
   
2. Double click the appointment to create a job and assign it to a bay, setting the Job Name to the RVH (Reason Vehicle is Here)
   

1. From TireMaster to Autoflow:  
   
1. Appointments created in TireMaster will transfer to Autoflow and recieve the text confirmation and 24 hour reminders (if appointment texts are enabled)
   
2. Update the Job Name
   
2. Advisors adding appointments to TireMaster can use the Job Name field to document the main concern for the client's visit.
   
   
    

Check-ins

When a client with an appointment arrives - the integration supports multiple Check-in methods.

To check the vehicle in from Autoflow:

1. Click Checkin on the appointment’s visit in Autoflow or change the Appointment’s status to “In Parking Lot” and the appointment will turn purple on the TireMaster Schedule.
     
   
   

To Check in from TireMaster

1. Updating the status to "In Parking Lot" which will check the vehicle into Autoflow.

Walk-Ins

After creating a Quote and Work Order for the customer you would like to check into Autoflow, left click the in the Promised column on the work order in the Work Orders screen, and select the "In Parking Lot" status.

The visit will then reflect in the Checkin status on the Autoflow dashboard.

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