Admin Menu items, summary

Admin Menu items, summary

The admin user menu

where you make this YOUR software

  • User Settings: This is where you can specify your notification preferences and several other user specific toggles.
  • Change Password:  This allows you to update your password
  • Wall Message: This option allows the administrator or service advisors to send a message to all users for important announcements or daily objectives.
  • Manage Users: Go here to make edits to the user accounts you create in your system.  Suspend, activate, change user passwords, or delete them
  • Add New User: Create a login and password for each member of your staff.  Choose to add Service Advisors or Technicians
  • Company Setup / Billing: Review company phone numbers, emails, greeting preferences, text signatures, add a logo, and set your billing information here.
  • AI Setup: Access AI Setup-related options in this submenu
    • AI Setup: Toggle and customize the AI auto-text responses.
    • Auto Assign & Update: Toggle on or off the various smart functions, such as automatic status update when a tech clicks on inspection items.
  • Workflow Setup: Access items related to workflow setup in this submenu
    • Workflow Setup: Customize your workflow, enable/disable texting for each status.  This is a key page for making the shop function match your software.
    • Assoc. Parts Vendors: Add vendors so that you can specify who you are waiting on parts from in the workflow.
    • Tags: Customize your own Tags like Waiting or Drop-off.
  • R&R Setup: Access items related to rewards points setup.
  • Setup Rewards: Set up your rewards that are associated to the points your clients earn
  • Setup Levels: Configure the number of points required for each rewards/loyalty tier.
  • Setup Points:  
    Establish the parameters for how your clients can gain points.
  • QC Setup: Access items related to Quality Control setup in this submenu.
    • Quality Control Setup:  Add / remove / edit lines on your QC sheets here.
    • QC Notes Setup: Create predefined notes that complement your QC process
  • DVI Setup: Access DVI setup-related options in this submenu
    • DVI Setup: Key toggles to alter how your DVI sheets work (universally across all sheets)
    • DVI Sheets Setup: Create your own DVI sheets, or edit existing sheets.  Key menu.
    • DVI Notes Setup: Setup your pre-defined notes to keep your techs fast with inspections.  Develop your own, or look to your rep to suggest strategies.
  • WO Setup: Access items related to work order setup in this submenu.
    • WO Notes Setup: Configure predefined work order notes here.
  • Rainy Day Folder: Quickly access a list of declined services and utilize this to drive business when slow.
  • Reminders: Access items related to reminders in this submenu.
    • Appointment/Follow up: Configure your appointment reminders and follow up messages here.
    • Service reminders: Configure your interval-based service reminders here.
  • Work Order Parts List: Only available if WO is active and generated.  This is a tool to check off parts as arrived or missing to complete a job.
  • Read Only View: Not limited to Admin login.   A non clickable view of the dash, ideal for waiting rooms.
  • Timeline View: Not limited to Admin login.  This is a view that shows workflow steps engaged over time in various scales.
  • Slim View: Mobile-oriented view.
  • Scheduler Setup:  Setup and customize your Kiosk or scheduler.
  • Event Feed: Review activity within Autoflow here.
  • Log Out: Log out of the session.  Useful after significant admin changes that require a session refresh.
    • Related Articles

    • Global DVI Line Items Setup

      The Global DVI Items will allow you to link the history of multiple DVI Sheets, both on active and archived DVI Sheets to allow history to be viewed regardless of which DVI Sheet is active on a current visit. Configuring these groups will require ...
    • Workflow Setup

      It’s your shop. Set your workflow your way. We made it simple. Access Workflow Setup Click your user in the top right, then the Workflow Setup menu, then Workflow setup Add a Status To add a status, click the blue Add New Status button on the ...
    • Protractor - Configuring Inspection Results For DVI Insert

      This process must be done while logged into Protractor as an admin level account In Protractor select the Settings from the primary Home menu Navigate to the Inspection Results category, easily found by searching for 'Inspection' The Code and Labels ...
    • How To Setup Your QC Sheet

      If you are needing to setup your Quality Control (QC) sheet, please follow these steps: 1. Make sure you are signed in as the admin for your shop. 2. From the admin drop down menu, select "QC Setup" then "Quality Control Setup". 3. Once in, it will ...
    • DVI Repopulation

      One of the great things about our DVI's is the capability of repopulating data from a previous inspection. If you have a customer that comes in regularly, being able to repopulate data from a previous inspection can help save time and effort when ...